Furnichrr respects your privacy. This policy explains what personal information we collect, how we use it, and your rights regarding it.
1. Information We Collect
When you visit furnichrr.com, we may collect the following information:
- Name, email address, and phone number when you submit an enquiry or contact form
- Browsing behaviour, pages visited, and time spent on the site (via Google Analytics and Google Tag Manager)
- Device type, browser, operating system, and IP address
- Any information you voluntarily provide when customising a design or making an enquiry
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide customer support
- Understand how visitors use our website and improve the experience
- Contact you about your purchase, custom order, or delivery status
- Respond to warranty claims or after-sales requests
- Send relevant updates about your order or enquiry (we do not send unsolicited marketing without your consent)
- Comply with applicable legal obligations
3. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share data with:
- Service providers who help us operate the website (e.g. hosting, analytics) under strict confidentiality agreements
- Delivery partners, only to the extent necessary to fulfil your order
- Legal authorities when required by law
We do not share your data with third parties for their own marketing purposes.
4. Advertising and Retargeting
We use data about your activity on our website to show you relevant advertisements on other platforms, including Google and Meta (Facebook/Instagram). This includes:
- Pages you visited and products you viewed
- Time spent on the website and interactions made
- Device and browser information
This data is used for interest-based advertising and retargeting — meaning you may see Furnichrr ads on other websites or apps after visiting furnichrr.com. We use tools such as Google Ads, Google Analytics, Meta Pixel, and Google Tag Manager for this purpose.
You can opt out of personalised advertising at any time by visiting your Google Ad Settings or Meta Ad Preferences, or by enabling "Do Not Track" in your browser.
5. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes described in this policy or as required by law. Enquiry data is typically retained for up to 2 years. You may request deletion of your information by contacting us at hello@furnichrr.com.
6. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Withdraw consent for marketing communications at any time
To exercise any of these rights, email us at hello@furnichrr.com or call 9678112805.
7. Cookies
Our website uses cookies for analytics and advertising. See our Cookie Policy for details.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page reflects when it was last revised. Continued use of the site after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
hello@furnichrr.com
Furnichrr, Near Patel High School Road, Maheshkhunt, Khagaria, Bihar — 851213